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Download:
Dealing with Difficult Patients

 

 


 

Sponsor:PSICThank you for joining us on Thursday, August 7th at 12:00 pm for:

Patient Satisfaction:
Dealing with Difficult Patients & Delivering Excellent
Patient Service to Survive and Thrive in a Competitive Market

Looking for a comprehensive, up-to-the-minute analysis of the crucial importance of patient satisfaction and effective marketing to the survival of the private medical practice? This program includes extensive references to proven, readily employable techniques to strengthen patient satisfaction and loyalty and help any practice advance its market penetration. This program will discuss why patient satisfaction has become so important operationally, professionally, and financially.

Key participant takeaways include:

  • Proven ways to assess and enhance patient satisfaction
  • How to address and correct problems
  • What’s new in marketing your medical practice; an overview of social media and “concierge medical” and how you can use it to attract new patients 

 

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August 2014 Webinar Presenter:

Soledad Prete

 

Soledad Prete
Senior Associate, Health Directions